•RETURNS AND EXCHANGES
PLEASE FIND OUT THE RETURNS GOODS AUTHORIZATION

RGA FORM

•WILL YOU SUBSTITUTE ITEMS THAT MIGHT NOT BE AVAILABLE ?
NO, WE WILL EMAIL YOU IF A PRODUCT HAS BEEN DISCONTINUED AND THERE IS A NEW REPLACEMENT... OR IF WE'RE OUT OF STOCK AND LET YOU DECIDE IF YOU WOULD LIKE A DIFFERENT BRAND.
 
•CLAIMS & DAMAGE

ALL CRAIMS, SHORTAGES, AND DAMAGES MUST BE REPORTED TO US WITHIN 2 DAYS OF RECEIPT OF THE MERCHANDISE. PLEASE ADVISE ACUTUAL NUMBER OF CARTONS RECEIVED. SHORTAGES REPORTED AFTER 2 DAYS ARE SUBJECT TO THE POLICIES OF EACH CARRIER.
DEFECTIVE ITEMS OR ITEMS SHIPPING INCORRECTLY WILL ONLY BE EXCHANGED FOR THE SAME ITEM PURCHASE.. REFUNDS ARE NOT PROVIDED UNDER ANY CONDITIONS.

EXCLUDING LIGHT BULBS MUST BE REPORTED WITH 24 HOURS WHEN THE ITMES IS RECEIVED.

•PRICING
WE STRIVED TO KEEP OUR WEBSITE PRICES CURRENT. HOWEVER, UNAVOIDABLE COST INCREASES FROM MANUFACTURER OR OTHER SOURCES MAY OCCUR. IN THESE INSTANCEES, PRICE ADJUSTMENTS MAY BE NECESSARY, WE WILL NOTIFY YOU OF THE CHANGE AT THE TIME OF ORDER PLACEMENT. WE RESERVE THE RIGHT TO CORRECT TYPOGRAPHICAL AND PRICING ERRORS WITHOUT NOTICE.
 
•SHIPPING
WHILE WE CONTINUALLY STRIVE TO CONTROL THE EXPENSE OF SHIPPING PRODUCTS IN AN ENVIRONMENT  OF VOLATILE COST, WE RESERVE THE RIGHT TO ADJUST FREIGHT CHARGES ACCORDINGLY.
  
HOW LONG WILL THE PRODUCTS TAKE TO ARRIVE ?
MOST ITEMS ARE SHIPPED THE SAME DAY VIA GROUND(2-7DAYS) LARGER ITEMS OR USPS PRIORITY MAIL (2-3 DAYS) SMALLER ITEMS, IF ITEMS ARE INSTOCK.. WHICH WE'LL NOTIFY YOU IF NOT IN STOCK.
 
COULD I GET THE ITEMS SHIP NEXT DAY ?
YES, WE'LL BE GLAD TO SHIP OVERNIGHT.. WE WILL BILL YOU THE DIFFENERENCE IN SHIPPING CHARGES VIA PAYPAL OR GOOGLE CHECKOUT.
 
DO YOU OFFER DISCOUNT ON VOLUME SALES OR RESELLERS ?
YES, WE OFFER HUGE DISCOUNTS TO RESELLERS AND LARGE PURCHASES..
ALL QUOTE REQUEST MUST BE FAX TO 305-402-0280 ATTN: SALES
 
CAN I USE A CREDIT CARD WITH PAYPAL ?
YES, YOU CAN USE VISA, MASTERCARD, DISCOVER, AND AMERICAN EXPRESS WITH PAYPAL. PLUS, WHEN YOU PAY WITH PAYPAL, YOU DO NOT EXPOSE YOUR CREDIT CARD NUMBER TO THE MERCHANT For more info
 
I DON'T LIKE USING PAYPAL
WE UNDERSTAND SOME CUSTOMERS PREFER A DIFFERENT FORM OF PAYMENT.. JUST CALL 1-866-284-5409 AND WE WILL BE GLAD TO ARRANGE PAYMENT VIA GOOGLE CHECKOUT.
 
DO YOU DROPSHIP ?
YES, WE WILL BLIND DROPSHIP FOR OUR CUSTOMERS PROVIDE YOU  FAX THE REQUEST TO 305-402-0280
 
DO YOU SELL MY EMAIL ADDRESS TO OTHER COMPANIES ?
NO, ALL DAY LIGHTING LLC . MAINTAINS THE STRICT CONFIDENTIALITY OF THE BUSINESS OR PERSONAL  INFORMATION IN ITS POSSESSION. ACCORDINGLY, ALL DAY LIGHTING LLC. WILL NOT TRADE, RENT OR SELL YOUR BUSINESS INFORMATION, WITHOUT THE PRIOR CONSENT OF YOU OR  COMPANY.
 
DO YOU OFFER FREE FREIGHT ?
YES, WHEN YOU FILL OUT THE CREDIT APPLICATION AND ARE APPROVED YOU WILL QUALIFY FOR FREE FREIGHT ON ORDERS OF $1,000.00 OR MORE... SOME ITEMS ARE EXCLUDED.